Capture what users saw, then triage it in one place
Fidbek turns in-app bug reports and feedback into one reviewable stream with screenshots, device context, identified users, and installation visibility across your mobile stack.
Works across your mobile stack out of the box.
Product Preview
See the dashboard and SDK UI before you integrate
Fidbek is stronger when it looks tangible. The product surfaces below reflect the actual shape of the dashboard and in-app reporting flow you are integrating.
Reports
Context-rich issues, one queue
Reports
184
Installations
2,941
Identified Users
1,806
Locales
10
Checkout button freezes on confirm
talha@example.com
iPhone 15 Pro • iOS 18.3 • v2.4.1
Feedback: make onboarding shorter
Anonymous install
Pixel 8 • Android 15 • v2.4.0
Bug: video upload spinner never clears
customer@example.com
iPhone 14 • iOS 18.2 • v2.3.9
In-App SDK
Bug Report
Checkout button freezes after I confirm the payment. It happens a few times per week on iPhone.
Submission
Token validated before send
Workflow Preview
From app surface to release decision
Open the SDK inside the app
Collect message, screenshot, device, and app context
Review the report and audience details in dashboard
Turn the issue into a fix decision
The Problem
Your feedback pipeline is broken
Most teams struggle with fragmented feedback and context-poor bug reports. Sound familiar?
Missing context in bug reports
Bug reports arrive without device info, screenshots, or logs. Your team wastes hours just reproducing the issue.
Scattered feedback channels
Feedback comes from Slack, email, tickets, and app reviews. Nothing is centralized, nothing is actionable.
Delayed QA communication
QA and product teams communicate through broken telephone. Bugs get lost, priorities shift, releases slip.
Backlog black hole
Customer feedback enters the backlog and never comes out. Valuable insights buried under a mountain of tickets.
Shipping Today
Concrete product facts, not placeholder metrics
These are current product and SDK characteristics reflected in the codebase today.
10
SDK UI languages
Arabic, German, English, Spanish, French, Hindi, Japanese, Portuguese, Turkish, Simplified Chinese
5
Supported mobile stacks
React Native, Expo, Flutter, iOS, and Android
5
Files per report
Screenshots and videos can be sent alongside the report message
1
Shared review workspace
Reports, audience, identifiers, and SDK token management in one product surface
Features
Everything you need for a healthy feedback loop
From collection to triage, Fidbek keeps your release process visible and actionable.
Richer Bug Context
Reports can include screenshots or media, device and app context, occurrence frequency, and identified user details.
In-App Feedback
Users report bugs and product ideas without leaving the app. Better context, fewer fragmented channels.
Cross-Platform by Default
One integration model across React Native, Expo, Flutter, Swift, and Kotlin with aligned native report flow.
Audience Visibility
See installations, identified users, locales, versions, and recent device activity from the same project dashboard.
Locale-Aware SDK UI
Built-in Arabic, German, English, Spanish, French, Hindi, Japanese, Portuguese, Turkish, and Simplified Chinese.
More Reliable Delivery
Send-time token validation and queue-backed installation sync reduce drop risk and make dashboard data more reliable.
One Triage Workspace
Review reports, audience, identifiers, and SDK tokens from one dashboard instead of splitting context across tools.
How It Works
From user feedback to confident releases
Same product flow on every platform, with consistent report quality and lower triage overhead.
Collect feedback where issues happen
Users report bugs and feedback directly inside your app, while context is captured automatically.
// Manual trigger remains available in all stacks
React Native / Expo: await Fidbek.open()
Flutter: await FidbekFlutter.open()
iOS: Fidbek.shared.present()
Android: Fidbek.open()Receive context-rich reports
Each report includes actionable data so teams spend less time reproducing and more time fixing.
{
"category": "bug",
"message": "Checkout button freezes",
"occurrence_frequency": "few_times",
"installation_id": "inst_01...",
"external_user_email": "customer@example.com",
"device": { "model": "iPhone 15 Pro", "locale": "tr-TR" },
"app": { "version": "2.4.1", "build": "211" },
"attachments": ["screenshot"]
}Review reports in one workspace
Product, QA, and engineering review reports, audience, identifiers, and current SDK setup in the same place.
Dashboard surfaces:
- Reports
- Audience
- Identifiers
- SDK Token
Current workflow:
review -> create Jira issue -> fix -> releasePlatform Support
One SDK strategy, every mobile stack
Native-first architecture with framework-specific bridges designed for production integration.
React Native
@saltware/fidbek-react-native- TurboModule + JSI bridge
- New Architecture only
- Identify / clearIdentity support
- Audience installation tracking + native media flow
Expo
@saltware/fidbek-react-native- Expo Development Build
- Optional config plugin
- Expo prebuild compatible
- Same JS API as React Native CLI
Flutter
fidbek_flutter- Native bridge wrapper
- Configure / open / identify / clearIdentity
- iOS + Android binary distribution + locale bundle
- pub.dev release flow
Native iOS / Android
FidbekSDK / com.fidbek:fidbek-android- Swift Package Manager
- Maven distribution
- Attachment APIs + issue frequency selector
- Manual trigger, shake trigger, token validation, device ping
Ship feedback capture with confidence
React Native CLI, Expo Development Builds, Flutter, iOS, Android. One integration model, predictable runtime, and a clean developer experience.