Reports are one pooled metric: bug reports plus feedback items. Plans scale by seats, projects, reports, Monthly Active Devices, and retention.
Anything labeled Planned is roadmap direction, not a live entitlement or billing trigger.
Free
Fast product evaluation. Not designed for ongoing production usage.
Trial-like plan for initial setup and validation.
Starter
For small teams shipping one project and needing predictable limits.
Planned
Growth
Best fit for scaling product teams that need automation and integrations.
Planned
Pro
For mature teams with higher volume, advanced routing, and priority support.
Planned
Scale
For high-scale products that need governance, API access, and custom integration help.
Planned
What counts as a report?
Every submitted issue item captured via the SDK counts as one report. Bug reports and feedback/improvement items share the same monthly pool.
What is live today?
In-app reporting, screenshot and media uploads, audience inventory, identifiers, SDK tokens, workspace members, and report detail review are live today.
Billing rollout
Early-stage startup? Get the Pro plan for $9/month for your first year. No strings attached.
For companies with high-volume apps, compliance requirements, or custom needs. We will build a plan that fits.
Talk to SalesTailored procurement, invoicing, and legal review for your organization.
Architecture walkthroughs, data handling review, and procurement responses.
Migration help, rollout planning, and direct coordination with our team.
Priority discussion around higher-scale workflows and custom integration needs.
Reports are a single pool metric: bug reports plus feedback/improvements.
| Feature | Free | Starter | Growth | Pro | Scale |
|---|---|---|---|---|---|
| Monthly price | $0 | $19 | $49 | $99 | $199 |
| Seats included | 1 | 1 | 3 | Up to 10 | Unlimited |
| Projects included | 1 | 1 | 2 | Up to 5 | Unlimited |
| Reports / month (single pool) | 10 | 50 | 300 | Unlimited | Unlimited |
| Monthly Active Devices (SDK installs) | 1,000 | 5,000 | 25,000 | 100,000 | 250,000 |
| Data retention | 3 days | 14 days | 90 days | 1 year | 2 years |
| Core dashboard surfaces | Reports, IDs, token | Reports, IDs, token | Reports + audience + team | Reports + audience + team | Reports + audience + team |
| Support path | Self-serve | Email support | Priority inbox | Priority support | Sales-led support |
| Current billing behavior | No auto-overage | No auto-overage | No auto-overage | No auto-overage | Custom agreement |
Workflow integrations
Automation
Usage expansion
Planned capabilities shown above are directional only. They are not live entitlements today, and they are not automatically billed. We will publish plan-specific differences when those features ship.
Clear answers on billing, overage, retention, and data handling.
A report is one captured issue item from the SDK. Bug reports and feedback/improvement submissions are counted together as one single pooled metric called Reports.